Nayto

🔁 Return Policy
We accept returns only under the following conditions:✅ Eligible for Return:

• Damaged or defective items

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  Wrong product received

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  Product does not match the description or image on our website

• ❌ Not Eligible for Return:
  
  Change of mind after delivery

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  Used or damaged items (by the customer)

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  Custom-made or personalized leather products

• 📦 Return Conditions:
  
  You must notify us within 48 hours of receiving the product.

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  The item must be unused, unworn, and returned in its original packaging with tags and invoice.

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  Return shipping costs will be covered by the customer unless the mistake is ours (e.g., wrong or defective item sent).

• 🔁 Exchange Option:
  
  You can request an exchange if your product meets the return conditions.

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  Exchange depends on availability of stock.

• ❌ Cancellation Policy🕒 Order Cancellation:
  
  Orders can be cancelled within 12 hours of placing them — no questions asked.

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  For prepaid orders, refunds (if applicable) will be processed within 7–10 business days.

• ⚠️ Non-Cancellable Orders:
  
  Custom or personalized items cannot be cancelled once processing has begun.

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  Orders that have already been shipped cannot be cancelled.

• 📩 How to Request a Return or CancellationPlease contact us via:
  
  Email: [email protected]

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  Phone:01410388781

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  Social Media: @nayto4u on Facebook

Provide your Order ID, reason for return/cancellation, and any supporting photos if the product is damaged or incorrect.📌 Note:Nayto reserves the right to refuse any return or cancellation request that does not comply with the above terms.